Dear Harvest Cooperative Member-Owners,
The Harvest Co-op Market (formerly the Boston Food Coop) was a pioneer in providing natural foods and supporting local producers, but over the past few years, we’ve let the quality of our goods and services slip. We haven’t been listening to you, our customers and member-owners. As a result of increased competition, road construction, and our own shortcomings, we’ve lost customers and members. Sales have fallen, and-without your support-we may have to close…
But we’re not giving up.
This past December, the staff and Board of Directors at Harvest Co-op Markets took a hard look at our stores and our service. We made a commitment to you and ourselves to be the best local natural foods grocery store in the Jamaica Plain and Cambridge communities. We’re determined to improve our services and earn your patronage back. We’re now offering top quality organic, local, and commercial produce, plenty of prepared foods options, a better-organized store and a staff focused on great customer service.
While we have more work to do to reach our goal of being the best local natural food grocery option for you, we feel good about the changes we’ve already made and even more excited about what we have planned. But we can’t become the store of your dreams without your ideas, your feedback, and your shopping dollars.
We know that many of you are eager to lend a hand to help Harvest Co-op survive and thrive. We are requesting your input in the following survey to begin actively matching the priority needs of the Co-op with the skills and commitment of our member-owners. We would like to quickly mobilize active working groups with members who are interested in participating in the revitalization of Harvest. Your feedback on this survey will help us identify clear and actionable next steps for this member engagement so that together we can save the co-op!
Harvest Member Engagement Committee
Deadline: June 9, 2017
Survey Length: 10 minutes
Survey Link: https://www.surveygizmo.com/s3/3584492/Harvest-Cooperative-Member-Participation-Survey
GIFT CARD RAFFLE: Everyone that fills out the survey will be entered into a raffle for three $25 Harvest gift cards. Three names will be drawn after the survey closes June 9 @ 11:59PM EST.
Harvest Board of Directors